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Shopping Experience with Nykaa

Hello friends, Today I am going to share my shopping experience with Nykaa. Nykaa.com is Promoted by FSN E-Commerce Ventures Pvt. Ltd. and spearheaded by Ms. Falguni Nayar, the former Managing Director of Kotak Mahindra Capital Company, India’s leading investment bank, along with a team of experienced professionals, Nykaa.com is committed to bring to you the best and the biggest brands, an incredible shopping experience and excellent customer service. In less than two years Nykaa has made a mark in the online beauty space. After all, your Beauty is our Passion.

Shopping Experience with Nykaa

Nykaa is a very user friendly website and it has leading national and international brands to shop. Nykaa is one website which always updates its stocks on international brands like Rimmel and Bourjois. There are some things from these brands that are exclusively available at Nykaa. It is also giving upto 25% off on cosmetics and skincare till 15 February for Valentine’s Day. Apart from this many other discounts are going on.

About Nykaa

Nykaa.com is a leading one-stop online store for all your beauty and wellness needs. With about 200 brands and more than 10,000 products, Nykaa.com offers a comprehensive selection of makeup, skincare, hair care, fragrances, bath and body and luxury products for women and men. All products are 100% authentic, sourced directly from the brands or authorized distributors.

Nykaa ships products to more than 900 cities across the country to almost 9,000 zip codes using the services of leading and reliable courier companies. Nykaa uses industry standard secure payment methods to process online payments, insuring that all transactions are processed through the PayU payment gateway. You can use different payment options including cash on delivery or online payment using your credit/debit card or internet banking. A dedicated customer support team is also available for ease of shopping and to answer your beauty queries.

What does Nykaa offer?

Nykaa is a beauty and wellness e-commerce platform with a difference.

  • An extensive selection of curated beauty and wellness products including a never-before selection of luxury DKNY, Donna Karan and Tommy Hilfiger perfumes;
  • 100 % genuine, fresh products sourced from the brand or authorized distributors;
  • Expert advice by more than 20 leading makeup stylists, skin, hair and wellness experts.
  • Virtual Makeover tool to ‘try’ out different makeup before buying and sharing your look with friends.
  • The Beauty Book, a fortnightly e-magazine with comprehensive, engaging content such as product reviews, beauty tutorials, Bollywood looks, latest trends and expert interviews.
  • A beauty helpline to assist you in choosing products and services best suited to your specific needs so that you look gorgeous always

My experience with Nykaa.com

Well Nykaa is a very easy website to surf through. And they have all the popular national and international brands. They offer great discounts time to time and they are always well stocked with new launches. I have ordered new launched L’Oreal shine caress lip gloss from Nykaa which I reviewed earlier and this is the only website stocking them so early. So it is a great website to keep ourselves updated with new launches.

I got my order within four days of placing it, through E-com express. They sent an e-mail link to track the order but it nevertheless reached me on time.

Payment options at Nykaa

  1. All VISA and Master Credit and Debit cards,
  2. Internet Banking for more than 30 banks,
  3. Cash on Delivery (CoD),
  4. Gift vouchers and
  5. Reward Points

How to shop at Nykaa?

Nykaa offers free shipping on all orders over Rs. 500 but they do take COD charges of Rs. 50.There is also an option to cancel the order and also modify the order as in, we can add or delete products we want in our order but before they are shipped. There is also no need of signing up.

E-mails will be provided to track order and confirming it and also SMS will be sent on the phone to confirm the order. As the website is easy to navigate all we need to do is select the products of our choice put them in our cart and checkout. As there isn’t any need to sign up a guest checkout can be made too. One thing which I really liked about them is their customer care service is very helpful. We can reach them through mails and also through the chat bar which is easily visible when we open the page, it is down on the right side. There is a FAQ section too which solves all the doubts we have about anything so no worries at all.


The products came neatly and carefully packed in a cardboard box and they were bubble wrapped individually to keep the products safe from damages caused in transit. Some online shopping sites send the products without properly wrapped and they reach us with their cartons damaged.

Following are the products I ordered

Shopping Experience with Nykaa

I am totally satisfied and happy with the products, the customer service and the packaging. The service that they provide and the products which they keep even those which are just launched are so good and I am very happy with that. I have already placed my second order with Nykaa. Way to go girls there are some great discounts going on Nykaa so don’t miss them and check it out. Happy shopping.

Good about Nykaa

  • User friendly sites.
  • Lots of discounts available.
  • Many international brands are there to choose.
  • Good customer service.
  • COD is available.
  • Products are nicely packed and reached without damage.

Bad about Nykaa

  • While some shopping sites offer free shipping and delivery on orders worth 499 Nykaa also offers free shipping but COD charges are still levied.

Would I Buy from Nykaa

yes i love to do shopping from Nykaa.com

Fashion and Beauty Rating : 4.5/5  ♥♥♥♥•

About Heena Khurana

Heena is born and brought up in Delhi. She is a teacher by profession with Masters Degree in English Literature and also a makeup enthusiast. She is a mother of 5 year old girl and loves to spend time with her. She is passionate about reading books and writing. Makeup is her new found love and she loves exploring new makeup and fashion trends. Once naive to makeup she is now a pro at it and never leaves home without some colour on lips and gleam in eyes.


  1. great review dear 🙂

  2. The packaging looks so cute. And the LOTD is superb!

  3. I mean the photo’s not LOTD.

  4. they keep varieties of products 🙂

  5. I would try it out some time..

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